
All United Nations personnel, Volunteers and contractual workers are expected to uphold the highest standards of professional and personal conduct. They must respect their obligations under Staff Rules and Regulations, comply with local laws, and treat the populations that they serve with respect and dignity.
All personnel must observe the core values of integrity, professionalism, and respect for diversity. They must also comply with responsibilities, including competence, impartiality, adherence to highest standards of conduct, confidentiality, independence, and respect for fundamental rights.
The Conduct and Discipline Team (CDT) helps prevent and identify misconduct as well as monitors compliance with, and enforcement of, the UN standards of conduct, using a three-pronged strategy of prevention, enforcement and remedial action.
Under Staff Rule 1.2 (c), staff members have a duty to report any breach of the Organization’s regulations and rules to officials responsible for taking appropriate action and to cooperate with authorized audits and investigations, and any allegations of misconduct they suspect or become aware of.
Complaints can be made to CDT by calling +211 (0) 912 1000 12 (CDT toll-free line) or +211 (0) 912 06 7155, emailing unmiss-cdt@un.org, or in person/post: Conduct and Discipline Team, Building 10, UN House, Juba.
Allegations of misconduct may also be reported directly to the Investigation Division of the Office for Internal Oversight Services (ID/OIOS).
Allegations of serious misconduct should be reported within 24 hours of the incident occurring or a UN personnel member becoming aware of an incident. All other misconduct should be reported within 7 days of its occurrence or a UN personnel becoming aware of an incident.
Allegations of Sexual Exploitation and Abuse may also be reported to Sexual Exploitation and Abuse Focal Points in the sectors.
All allegations should be reported in good faith. Deliberately making false allegations or reporting allegations with malicious intent, if substantiated, constitute misconduct and are subject to disciplinary action.
All information is treated confidentially while according due process to all parties and taking into consideration, the safety, security and well-being of the parties involved.
What is considered 'misconduct’?
Violations of Higher Risk to the Organization are classified as Category 1 misconduct and include: Sexual Exploitation and Abuse (SEA), serious and complex fraud, abuse of Authority and staff, conflict of interest, all cases involving risk or loss of life or to others, including witnesses, substantial violation of UN regulations, rules or Administrative issuances.
Violations of Lower Risk to the organization are classified as Category 2 misconduct and include: personnel matters (including harassment), traffic related offences (e.g. unauthorized passengers), basic misuse of equipment by staff, infraction of regulations, rules or administrative issuances, simple entitlement fraud and others.
Mandatory Conduct and Discipline On-line training:
